Engagement training and support

ERIN MCGAFFIGAN, Division Lead, 


Missy Destrampe, Project Manager

Sophia Webber, Project Manager

Woman behind a desk, shaking hands with man in a wheelchair

We often hear how engagement strategies do not work, are too time intensive, and are conflict ridden. When done well, engagement of individuals and communities with lived experience can improve member experience, program outcomes, and systems re-design activities while building community trust and appreciation for your work. 

Engagement Planning Services

Collective Insight provides training and support to a wide range of entities seeking to design, implement, or improve their engagement structures. More specifically, we have assisted state and federal agencies, private and nonprofit organizations, and academic institutions to assess their engagement needs and to implement more effective solutions.

Holding Hands


Office Corridor Talk


Office Meeting


Sign Language


Engagement training Services

Collective Insight provides introductory and advanced one-day or multi-day training options that are tailored to meet the needs of our clients. We provide in-person and virtual training options informed by a client needs assessment. We also provide our clients access to supplemental tools and resources they can put in action immediately after the training is complete.  

Engagement implementation Services

Sometimes, it just makes sense to leave it to the experts. Collective Insight also has an “All-Inclusive” option, which allows Collective Insight to step in and directly support our client’s engagement strategies. In addition to the services above, Collective Insight provides the expert team to:

Flexible contracting options

Collective Insight provides support through Service-Based Contract Option (link) and a Membership Service Option. Our Service-Based Contracts allows our clients to access an à la carte service menu so they can select the engagement service that best meets their needs within their limited budget.

Collective Insight’s Membership Service Option allows members to pay a monthly or annual fee to receive ongoing access to Collective Insight engagement experts and tools. Membership is available in three levels, include bronze, silver, and gold. (link) All members also receive full access to our Resource Library, Monthly Member Newsletter, and partner recognition on the Collective Insight website. 


Up to 12 hours of ad hoc consultant support plus choice of one service (A-E) and 10% discount on Services G-I ($3,000)


Up to 24 hours of ad hoc consultant support plus choice of two services (A-E) and 15% discount on Services G-I ($5,000)


Up to 36 hours of ad hoc consultant support plus choice of three services (A-E) and 20% discount on Services G-I ($7,000)

Collective Insight Services

Needs Assessment

outreach plan

Engagement 101 and 201 training series

Asset mapping

training session

advisory structure evaluation

Engagement Plan

resource library

advisory structure all-inclusive