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Create Change.
Together.
We work with organizations to design engagement that leads to stronger decisions, better policies, and lasting impact.
Our Mission
Designing engagement that leads to real decisions and lasting impact.
We help organizations move beyond surface-level outreach by designing structured engagement processes that center people with lived experience in decisions that shape policies, programs, research, and systems of care.
Get to Know Us
Our Vision
A future where lived experience shapes decisions and improves people’s lives.
We envision a future where engagement is no longer an afterthought, but part of how decisions are made. Where organizations listen, learn, and turn what they hear into better research, policies, programs, and services for the people they serve.
Our Values: CLEAR
The principles that guide how we show up and the work we do together. At Collective Insight, we place lived experience at the forefront of all we do. This means all of our work, from program innovation to research and training, prioritizes the experiences of those most impacted.
Co-creation
We design with communities rather than for communities.
Listen
We listen to communities and use what we hear to shape better solutions.
Engaged Decision-Making
We connect what communities share to the decisions that affect them.
Access
We make it easier for people to participate in ways that work for them.
Respect
We value every voice, especially those too often left out of decisions that affect them.
Our Story
Collective Insight was founded on a simple observation: engagement was happening everywhere, but impact wasn't.
We saw a gap between intention and execution.
So we built a different appraoch. One that combines structured frameworks, practical tools, and hands-on training to help teams design engagement that actually works.
Today, we partner with public agencies, non-profits, and community-based organizations to strengthen how they connect with communities to turn engagement into a driver for better decisions, stronger relationships, and more equitable outcomes.
What our Partners SAy
Trusted by organizations committed to meaningful change.
From top to bottom the professionals at Collective Insight are committed to the highest level of professionalism and work ethic. Going the extra mile seems to be part of the DNA of the entire organization and the quality of their work product and overall thoughtful approach always leads to superior results. What a joy it is working with Collective Insight and benefitting from their depth of experience and knowledge.
Marc A. Cohen
LeadingAge LTSS Center @UMass Boston
I’ve gained the knowledge and experience of not only staff, but others in the meeting they
organized to help Massachusetts engage in a budget authority strategy. Through our dialogue, I have learned that there is a pathway forward, even given the uncertainties of the federal budget cuts coming down to HCBS.
Charlie Carr
Disability Policy Consortium
The integrity displayed consistently by Collective Insight is unparalleled. Working with them means dependable results based in facts AND humanity. There's no one else like them, and as a society, we all desperately need what they have to offer.
Althea McLuckie
Disability Advocate
Portfolio/Our Work
Engagement that moves from input to impact.
We support organizations at every stage of their engagement journey, from strategy to implementation to capacity building.
