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Our Approach

Collective Insight is the company you can count on to take you from concept to outcome. We take the time to understand your ultimate goal, how you define success, your community members and target audiences, and your obstacles. We work with you while also finding ways to seek input from collaborators through surveys, focus groups, forums, or key informant interviews. While you may see chaos in feedback, we quickly identify themes that are actionable, and in turn, help you to build trust among your valued contributors. We know success is dependent on us working efficiently, communicating effectively, and meeting (or actually beating) your timelines. We strive to exceed your expectations, not just meet them. This is what makes us different.


Collective Insight (CI),
a certified
women-owned consultant firm,
was formed in 2014
by principal,
Erin McGaffigan, Ph.D.

We are built on years of experience conducting policy analysis and constructing effective engagement strategies to involve individuals with a diverse range of abilities in the design and improvement of public policy and programs.

MUMA DEI Certificate Badge

Collective Insight works with your team to ensure that your initiatives are welcoming, accessible, inclusive, and representative of all the groups you hope to serve.


Michele Goody,
Director of Cross Agency Integration at MassHealth

(Massachusetts Medicaid)

Having known Erin McGaffigan for close to 10 years, I have experienced her strengths and base of knowledge in the area of disabled and elder populations in need of long term services and supports. Erin is a well-informed professional who takes the time to thoroughly research and understand issues and to expertly inform her clients. My work with her was particularly focused on self-direction models and I personally learned a great deal from discussing such models with Erin. I enthusiastically recommend Collective Insight.

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